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FAQs - Frequently Asked Questions
Q. How can I find out the status of an order?
Call our offices during normal business hours (Mon - Fri 9:00 am - 5:00pm EST) and we will update you on the status of your order. You can also log into your account.
Q. What is the turn-around time?
Printing turn-around is approximately 5 business days plus shipping time from your approval of design.
Q. Can I split up the order of 1000 into 2 orders?
It seems like it would be easy to split an order of 1000 cards into 2 versions, but unfortunately it is not. Each version of a card is printed individually, so 2 versions would constitute 2 orders.
Q. What is the final size of the marketing materials shipped to me?
Even though proofs may appear as a different size on your monitor, the actual size of the final product is in the description provided.
Q. What is UV coating and how does it benefit my cards?
UV coating makes your marketing materials stand out from the crowd. UV is a durable high-gloss finish that is applied after the printing process and cured with UV light and heat. The final result is a product with brighter colors and more realistic looking photographs.
Q. How can I submit a photo for you to include in my design?
Simply email us at design@LimoStartUp.com and include your company name.
Q. How do I re-order?
Call our offices during normal business hours (Mon - Fri 9:00 am - 5:00pm EST) and we will help you process your reorder. You can also fax (954) 596-9889 us a sample of your last printed card.
Q. How will billing appear on my credit card statement?
LimoStartUp.com is an Above All Printing company. Your credit card statement may list one or both of these names.
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